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How many people do recognition for non-developers and how?Edit
- Most people raised their hands
- Mozilla put an ad in the NYT and included names of donators
- Mozilla has a contributors list in about:credits (localization, QA, anything people contribute and tell him about)
- Opt in flags for their profiles. Identifies accessibility, usability, development, etc contributions
- DrupalCon scholarships - 10-12 contributors (not always developers)
- Monthly blog post with contributors across the project (again, not always code contributions)
- Just say thank you. (Badges/graphics for their websites)
How do you decide who the top contributors are (to go to conferences)?Edit
- Ask how they have contributed
- Application for scholarships
Where is the right balance between quantitative credit vs. qualitative credit?Edit
- Where does your community fall on that spectrum?
- Social component vs. behavior-based algorithm components
- Up votes, etc
- Algorithm that takes behavior into account (commits, rating on commits)
- Metrics are a slippery slope.
How do you choose who gets recognition?Edit
- Intensive community lead committees
- Its ad-hoc, too private, and doesn't influence other people to contribute
- Writing an application
- Request an email with the bugs, patches, that best represent your contribution
- Mozilla Summit - nominations from leads to go and picked people
- Subjective rewards are controversial
- Drupal has experimented with community spotlight (subjective choosing of rockstars) and hasn't been controversial.
- Collect metrics on how it effects rewarded and non-rewarded contributors
Why are we giving recognition?Edit
- To influence more contributors
- Might create intimidation (why should I contribute if there are already good contributors)
- Motivating for swag is slippery
- To make people happy?
Incentivize people to contribute v. Rewarding people for contributionsEdit
- Reveal the algorithm to show intention/teach best practice.
- If recognition leads to people walking away, there's a lack of transparency
- First badge for a commit encourages people; sending people to conferences rewards them
- Rewards should be contextual - choose rewards that are important to people who care about the project
- If someone is doing something for free (without reward), they stop being compelled to do it for free once you pay them (with rewards)
- Rewards can take away from intrinsic value
What is the structure/hierarchy of leadership/community?Edit
- There's no adequate way to manage karma.
- There's a lack of transparency around leadership, credit, experience, and structure.
- Mozilla is experimenting with a community directory. Profiles/social network with API to integrate with other tools
- Allows for more metrics
- Easier to map users
- Recognizes who you are in the community. Rewards.
Who can we learn from?Edit
- Non-profits, leaders who reward volunteers
- Ask the community and collective metrics on reactions to rewards
Names, positions/project, and how they currently reward contributors. Spellcheck on names is welcome :]
- Adam Williamson - QA on Fedora
- Jo Peach - Community Manager on eBay Dev Network
- Adam Kroll - Community Manager on MongoDB
- Gervase Markham - Mozilla - Advertisements in newspapers, Websites, swag, weird stuff
- Alan Clark - OpenSUSE - recognition is expensive
- Dawn Foster - Community Manager for MeeGo (Intel) - Contributor metrics, device giveaways and points system
- Soren Hansen - OpenStack - Listed in an authors file and on VCS
- Angie - Drupal - User Profile - Project commits and documentation
- Greg Dunlap - Drupal
- Belinda Ruffle - BlueVolt - Rewards System - $$
- Laurie Patterson - Oracle - Thumbs up, contributions, time with developers
- Monica Rush - Microsoft Wiki - Unified Profiles
- Evan - Organizes Open Source Events - T-shirts for volunteers
- Lars Kurth - Xen.org - Recognition on blogs, sites; t'shirts
- Jose - Puppet - Free entry to events, flying speakers to events, t-shirts, stickers, etc, levels of swag/shirts based on color
- Daniel Johnson